Network Control Specialist I

Bachelor’s degree in Telecommunications, Computer Science, or related discipline; OR equivalent, relevant experience in lieu of degree
A basic knowledge of network operations
Strong communication skills, with the ability to communicate key messages and ideas clearly and effectively
Can cultivate meaningful relationships with your manager and members of your team, while being open and responsive to constructive feedback as they guide and mentor you
The ability to think outside the box to help solve problems, with the humility to ask for help when needed
Adaptability to a dynamic environment and the readiness to take on any new tasks that are handed to you
A motivation to achieve outcomes and results
Capable of handling multiple tasks at once and completing them on time
An eagerness to develop professionally, continuously learn, and share knowledge with others
A basic knowledge of Linux command line skills
A basic knowledge of Microsoft Office suite, including MS Word, Excel, OneNote, and Power Point

Contribute to the team that is responsible for monitoring and testing the Gateway network elements per written operational procedures
Assist with remote maintenance per written operational procedures, and execute operational and/or system/service performance checklists as outlined in written operational procedures
Support troubleshooting of customer trouble tickets per written operational procedures
Respond to Iridium alerts in a timely manner and initiate corrective actions to restore network services, and coordinate fault resolution with senior personnel and with vendor support
Help your team to perform equipment installation, cable runs and server room maintenance in compliance with Iridium’s Data Center Standards and Procedures policy
Escalate non-standard events to on-call Engineer and/or Management
Perform other duties and responsibilities as may be assigned from time to time by management