Night Audit Clerk
| Company | Homecourt Hospitality Management |
|---|---|
| Location | Wilmington, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or equivalent
- Previous hotel/hospitality experience preferred
- Ability to communicate fluently in English (additional languages such as Spanish a plus)
- Good customer service skills
- Good organizational skills
- Knowledge of hotel operations and procedures
- Proficient in the use of computers
- Ability to work independently
- Ability to work a varied schedule including nights and weekends
- Ability to stand for extended periods of time
- Ability to lift and move heavy objects
Responsibilities
- Balance the day’s receipts and report any discrepancies
- Reconcile accounts, process payments, and check for accuracy
- Process check-ins and check-outs
- Update guest information in the system
- Resolve guest complaints and inquiries
- Process any charges to guest accounts
- Balance the accounts receivable ledger
- Prepare daily management reports
- Reconcile all credit card transactions
- Maintain the security of the hotel and its guests
- Post daily room charges and deposits
- Perform audits of daily revenue and expense reports
- Monitor hotel occupancy and update rate plans accordingly
- Answer phones and respond to guest inquiries
- Ensure the accuracy of all hotel documents and records
Preferred Qualifications
- Previous hotel/hospitality experience preferred