Ocean Export Agent
| Company | Expeditors |
|---|---|
| Location | Davenport, IA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- A good understanding of Expeditors’ Products and Services
- Understanding of ocean documentation process, a plus.
- Hazardous Materials certification (preferred).
- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results.
- Pro-active, strong organizational skills.
- Good Microsoft Office and computer skills
- Meet company standards of 52 hours training per year, including as needed management/leadership training
- 6 months to 1-year related experience and/or training; or equivalent combination of education and experience.
Responsibilities
- Ensure smooth and timely freight process flow
- Ensure accurate and timely data entry into our operational system
- Track and Trace Ocean Export Files and reporting
- Use Global Ocean Export Monitor daily.
- Ensure documents are timely sent and Shipping notices communicated to overseas and customers
- Ensure accurate and timely client and vendors billing.
- Interact with our customers in arranging their international shipments, meeting customer service standards.
- Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
- Always meet compliance to regulations internal and external in accordance with government regulations.
- Understand department process flow, and looking for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures in place and updated in Customer SOP
- Meet KPI standards in accordance with the Company’s procedures
- Overseas communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Meets company standards of 52 hours training per year per employee.
- Attend training classes when required.
- Complete mandatory training when required.
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
Preferred Qualifications
- Hazardous Materials certification (preferred).