Office Manager

Office Manager

Requirements

• Knowledge of company policies and procedures and industry rules and regulations.
• Knowledge of investment concepts, practices and procedures used in the securities industry.
• Knowledge of financial markets and products.
• Skill in project management.
• Skill in organization.
• Skill in time management.
• Ability to operate standard office equipment and use required software applications to produce correspondence, reports, electronic communication, spreadsheets, and databases.
• Familiarity with Microsoft Office Suite and QuickBooks.
• Ability to maintain a professional and pleasant demeanor to work with clients.
• Ability to communicate clearly.
• Ability to utilize good interpersonal, verbal, and written communication skills with clients, financial advisors, and back-office personnel.
• Ability to effectively organize, manage, track, and complete multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment.
• Ability to work independently, under minimal supervision.

Responsibilities

• Manage the overall operations of the office.
• Ensure compliance with firm and regulatory policies and procedures.
• Responsible for payroll.
• Oversee ordering of supplies, purchase orders and postage usage.
• May review branch invoices and operating statements.
• Research and resolve complex problems relating to client accounts and inquiries.
• Greet clients in-person, over the phone, and via email.
• Schedule clients for advisor meetings.
• Perform other duties and responsibilities as assigned.

Preferred Qualifications

No preferred qualifications provided.