Office Manager

Office Manager

Requirements

• High School Degree (GED), some college preferred
• Computer Proficiency (MS Office Suite)
• Excellent communication skills — verbal and written
• Excellent customer service skills
• Ability to hire, train and develop employees
• Ability to multitask in a fast-paced environment
• Ability to work in a fast-paced environment
• Managing multiple processes for employees
• Conflict management skills
• Ability to travel as needed
• Bilingual skill a plus

Responsibilities

• Lead the office staff to achieve customer service goals
• Ensure Copart processes are implemented and followed for the Customer Service and Title Processing functional units
• Manage day to day operations of all positions managed
• Ensure all office positions meet company standards
• Ensure performance is within company standards
• Provide direction to team regarding administrative duties and goals
• Employee scheduling, time and attendance management
• Ability to complete all job tasks for positions supervised
• Lead team to meet or exceed facility goals
• Conduct performance reviews according to company schedules
• Plan and lead meetings per company standards
• Handle employee/customer service issues
• Other duties as assigned

Preferred Qualifications

• Some college preferred
• Bilingual skill a plus