Office Services Specialist

Office Services Specialist

Requirements

• Bachelor’s Degree from an accredited, not-for-profit University or College
• 6+ months experience in customer focused or administration role
• A track record of commitment to prior employers
• High attention to detail and organizational skills

Responsibilities

• Delivery of all morning and overnight deliveries to Costar Clients and Costar locations
• Delivery of UPS/FedEx/other carrier packages daily
• Shipments must go out prior to the end-of-day, unless otherwise requested by the Client
• Receive, sort, and prepare shipments for outgoing delivery by Costar approved carriers and couriers
• Order, own, and maintain all equipment, supplies, and postage
• Pre-sort and check all outgoing materials
• Act as the operational contact between Costar Client and approved carrier or courier
• Utilize Costar-provided systems to track and process shipments
• Receive incoming packages, materials & deliver to addresses
• Provide processes, procedures, and systems to track items received
• Deliver accountable mail once per day, coordinated with the delivery of government mail
• Provide a will call process when the first attempt at delivery fails
• Maintain tracking logs and documentation for item receipt and delivery
• Research incorrectly addressed receipts
• Process incoming packages for remote employees per Costar guidelines
• File all claims for damaged goods through Costar internal processes
• Manage undeliverable package process
• Act as the operational contact for postal authorities
• Research incorrectly addressed mail
• Manage personal mail slots relating to occupant changes
• Process mail for remote employees per country specific guidelines
• Manage undeliverable mail process
• Stamp and check postage on regular site mail
• Reorder postage as necessary
• Process international mail following governmental guidelines
• Sort and prepare packages for pickup and delivery by courier services
• Maintain the records retention requirements for the shipping processes per site guidelines
• Prepare cost allocations for freight invoices and process the invoices according to local requirements
• Sort and distribute internally generated mail between Costar sites
• Ensure all supply areas are stocked, keep par inventory of supplies and order supplies as needed
• Support event set up, room reservation process as requested
• Arrange furniture per request
• Schedule equipment repairs and warranty service on Client owned equipment
• Event support – working with Clients to determine needs related to an event
• Waiver management, Furniture- basic trouble shooting power lift desk issues, Terminated Employee process

Preferred Qualifications

No preferred qualifications provided.