Officetrax Database Administrator
| Company | Advance Auto Parts |
|---|---|
| Location | Raleigh, NC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Must be proficient in SQL
- Bachelor’s degree and 5+ years’ experience in internal application design and development, desktop support roles, or other web-based software support required
- 5+ years’ experience with Lucernex lifecycle system, OfficeTrax Facilities Management system, or other System-as-a-Service tools highly desired
- Understanding of databases, networking, data management highly desired
Responsibilities
- Assist users with design and development advice as the business needs
- Report creation/troubleshooting for Lucernex system
- Maintain a consistent presence in the team inbox, evaluating and prioritizing incoming email to determine importance and assignment
- Work with AMS support team to resolve issues
- Utilize existing software tools to provide reporting
- Report issues to proper teams for resolution
- Work with vendor support teams to submit, track, and close support requests and resolve complex issues
- Manage system workflows
- Manage implementation, testing, design, and training of any new development in the system or that will impact the system
- Lead integration management, including requirements gathering and design
- Lead and implement upgrade projects for Real Estate systems
- Monitor data quality across systems and perform data integrity exercises as needed or requested
- Manage relationship between IT and business users
Preferred Qualifications
- Visual basic experience a plus
- SQL experience a plus
- Microsoft Access reporting skills preferred