OPC Greeter
| Company | Westgate Resorts |
|---|---|
| Location | Las Vegas, NV, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other team members of the organization
- Requires a flexible work schedule including mornings, nights, weekends, and holidays
- Must be outgoing and assertive
- May be required to stand for long periods of time in outdoor and/or indoor environments
- Must be able to handle cash and tickets accurately and securely
- Enjoy working with tourists
- Positive, self motivated, and be able to work in a team environment
- Excellent face-to-face customer service skills
- Will need to be able to overcome objections
- Passionate about genuinely helping clients get a better deal and improving their overall vacation experience
- Ability to read and comprehend simple instructions, short correspondence, and memos
- Ability to write simple correspondence
Responsibilities
- Present and arrange Westgate timeshare tour promotion to qualified guests at various contracted locations on a daily basis
- Arrange and book room nights for guests that walk into the welcome centers
- Maintain a professional appearance and work environment at all times with a clean, clutter-free workstation
- Initiate contact with as many people as possible
- Engage any and all guests in order to direct them towards the Marketing Coordinator
- Promote interest in Westgate Resorts
- Direct and transition guests from themselves to the Marketing Coordinator
- Assist OPC in sending as many eligible guests to preview one of our resorts
- Maintain certain performance standards, up to, and including production
- Direct and assist guests to the transportation pick-up location
- Stand for undetermined periods of time, use written tools, speak clearly, hear effectively, and lift up to twenty-five pounds
- Work outside, inside, and in inclement weather
- Hand out all collateral required in the Marketing process
- Maintain accurate and up-to-date knowledge of the area and surroundings
- Give accurate directions
- Fluent in both English and Spanish
Preferred Qualifications
-
No preferred qualifications provided.