Operational Controls Analyst
| Company | Newrez |
|---|---|
| Location | Greenville, SC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- High school diploma or equivalent, required.
- Bachelor’s degree, preferred.
- 3+ years experience in mortgage servicing
- Prior experience with various mortgage operations applications.
- Strong Microsoft Office skills to include MS Word, Excel & PowerPoint
- Strong working knowledge of SQL/data systems, and mortgage servicing systems.
- Knowledge of FHA, VA, USDA, FNMA and FHLMC policies and guidelines.
- Knowledge of mortgage loan processing, compliance, investor products or loan servicing.
- Strong interpersonal, oral, and written communication skills.
- Excellent customer service orientation.
- Ability to multi-task, effectively prioritize tasks and responsibilities, effective time management.
- Strong analytical skills: effective decision-making skills with the ability to appropriately exercise independent judgment and escalate quickly where needed.
- Strong quality orientation with an attention to detail and accuracy.
- Ability to work independently, as well as effectively function as a member of the Business Controls Team.
- Accountability; strong work ethic.
- Integrity, ability to maintain and work with confidential information.
Responsibilities
- Assist in the preparation of Monthly Reports which track and monitor material, moderate, and recurring exceptions identified during the reviews.
- Deliver feedback on any necessary revisions/updates to policies and procedures.
- Gather LOB requirements, develop standard test scripts within internal systems, and UAT, as applicable.
- Manage monthly vendor scorecard oversight.
- Effectively present information/respond to questions from managers, clients, customers, and public.
- Conduct reviews on loans requested by investors, agencies, insurers, or warehouse lenders.
- Analyze results from loan reviews and identify trends, either in loan quality or personnel.
- Escalate any loan concerns to management and provide all necessary justification/documentation.
- Serve as occasional delegate to more senior members of the team.
- Performs related duties as assigned by management.
Preferred Qualifications
-
No preferred qualifications provided.