Operations Analyst – Middle Office Cashiering – Key Investment Services

Operations Analyst – Middle Office Cashiering – Key Investment Services

Requirements

• Bachelor’s Degree or 2-5 years brokerage operations experience
• Excellent organizational skills and strong attention to detail.
• Strong client service and communication skills.
• Self-motivated, flexible, and adaptable individual with the ability to handle changing priorities to support the team as needed.
• Actively listen to internal/external client feedback and deliver appropriate solutions.
• Demonstrate business acumen by independently analyzing and researching issues to identify solutions.
• PC proficiency skills – Microsoft Word and Excel.

Responsibilities

• Process and review retail customer checks in accordance with FINRA regulations to ensure funds are deposited timely.
• Process deposit corrections for the field.
• Reconcile electronic payment and FDIC settlement accounts.
• Review and log physical security deposits.
• Set up electronic payment instructions.
• Processing money market sweep change requests.
• Answer field and backoffice questions via centralized call center and email.
• Review of new account documentation.
• Review of customer statements and confirmations.
• Assist with tax reporting inquiries including 1099’s and cost basis.
• Understand regulatory requirements as related to backoffice deposit functions.
• Monitor and report on work that has been outsourced to clearing broker, Pershing.
• Document and maintain department procedures.
• Work on ad hoc projects as needed.
• Institute continuous improvement approaches where appropriate; assess processes and make recommendations for workflow improvement.

Preferred Qualifications

No preferred qualifications provided.