Operations Lead – A&H

Operations Lead – A&H

Requirements

• Bachelor’s Degree or equivalent combination of education and work experience
• 7 years relevant experience

Responsibilities

• Support various departments in their daily tasks and provide necessary assistance.
• Maintain and operate systems to ensure smooth functionality.
• Collaborate with technology teams to resolve system issues.
• Validate system functionality and ensure continuous improvement.
• Strengthen governance through stakeholder collaboration.
• Drive business efficiency and alignment.
• Network within the organization to enhance operational processes.
• Lead and manage projects related to system enhancements and process optimization.
• Develop and maintain comprehensive documentation for processes and system functionalities.

Preferred Qualifications

• Use multiple resources to gather and analyze information and use logic to underwrite risk exposures
• Use wise, astute and insightful judgment to make sound underwriting decisions
• Prioritize interests of the company and community during decision-making
• Effectively and efficiently present logic, reasoning, and analysis to others
• Negotiate skillfully in tough situations with both internal and external groups to settle differences with minimum noise
• Win concessions without damaging relationships
• Identify and articulate improvement opportunities and translate them into tangible business deliverables
• Ability to analyze data and use for decision making
• Clearly and confidently convey information to a wide audience
• Show drive and initiative
• Act fairly, ethically and with integrity when decision-making
• Maintain confidentiality of private or sensitive information
• Multi-task and handle competing priorities; adapt and be flexible in a complex changing environment
• Keep an open mind, consider unique approaches and be open to change and considerable variety in the workplace
• Share knowledge and mentor others