Operations Manager

Operations Manager

Requirements

• Bachelors degree in Business Administration and/or Management; Facility Property Management, or other closely related field preferred.
• 2-4 years of related professional experience.
• Supervisory experience required
• Excellent communications, customer service and interpersonal skills
• Excellent organizational skills

Responsibilities

• Ensures successful event coordination activities by supervising and training Operation Supervisors.
• Plans, organizes and assigns all day-to-day work assignments for Operation Supervisors, Teamsters, Housekeepers & other event personnel.
• Manages operation supervisors in a manner that ensures efficient completion of work tasks, while promoting development and growth within the position.
• Determines the most efficient and economical means of labor utilization to carry out assigned tasks.
• Analyzes function schedules and diagrams to determine necessary labor for completion of assignments.
• Ensures coordination of labor calls are completed in a timely manner.
• Leads efforts related to allocation of labor for all events. Ensures that labor allocations are recorded accurately and in a timely manner.
• Complete, review and authorize weekly payroll functions including timesheet approvals and PTO requests in a timely manner in accordance with ASM GLOBAL standard operating procedures.
• Schedules and oversees operations staff, including labor and trades, connected with the setup, execution and breakdown of events.
• Assists with oversight of staff to ensure that the facility is kept in a perpetual state of cleanliness and good order.
• Works with Sr. Operations Manager to ensure that events are executed on budget and on time.
• Maintains effective and productive relationship with union and non-union staff and all other persons present at the facility.
• Maintains good and effective relationships with clients and service suppliers.
• Coordinates with Sr. Operations Manager and HR Manager for job training for crews and staff including safety awareness, injury prevention, SDS and other related training.
• Participates in the Safety Committee to maintain OSHA Personal Protection Equipment and ensure all staff employees are properly trained in its use.
• Enforces all safety policies & procedures.
• Liaison with Facility Manager to ensure all equipment is maintained in proper working condition by utilizing the ALTUM software system.
• Carries out supervisory responsibilities in accordance with company policies and applicable laws.
• Performs special assignments and other duties as required.

Preferred Qualifications

• Preferred educational background in Business Administration, Management, Facility Property Management, or closely related field.