Operations Manager

Operations Manager

Requirements

• Bachelor’s Degree required or 10+ years’ equivalent education and experience
• 5-7 years of related operations and management experience in a warehouse or distribution environment
• Must be familiar with OSHA regulations

Responsibilities

• Manage the daily workload and safety of Warehouse Supervisors and associates
• Review and set priorities to ensure orders are correct, complete and leave on time to ensure excellent customer service
• Manage the proper selection, purchase, and utilization of Company assets in support of warehouse operations
• Coordinate with other departments as necessary to ensure upgrades and repairs are completed efficiently and effectively
• Proactively look ahead to meet/exceed anticipated workloads
• Establish and implement processes and systems to efficiently meet inventory management goals and work with the Regional Director to help improve service levels for the facility, region, and the company
• Suggest efficiency ideas, cost reduction measures and assist with the implementation of changes with inbound and outbound warehouse operations
• Identify problems and propose solutions to other members of management and promote cooperation with other departments
• Daily review shipping and loading audits ensuring all required documentation are accurately completed and material is handled and stored correctly with minimum potential for loss
• Ensure day to day management and associate activities are in alignment with a safety strategy
• Maintain a safe and healthy work environment
• Direct, coordinate and monitor the daily activities & performance of Operations team to assure compliance of standard Company policies, procedures, quality, and safety
• Coach and develop a team in balancing the delivery of high productivity, quality and customer service
• Maintain a positive and safe work environment
• Oversee employee relations and participate in staff selection, performance and compensation evaluations, corrective action and terminations, as necessary
• Establish performance goals, monitor progress and provide feedback as necessary
• Manage employee performance through motivation, delegation, development, mentoring and resolving conflict
• Take corrective action as necessary on a timely basis and in accordance with company policy
• Provide and/or coordinate training as needed
• Consult with Human Resources Department as appropriate
• Conduct regular department meetings to foster employee engagement, communicate any changes to company policies and procedures, address employee concerns, foster idea-sharing and suggestions for improvement

Preferred Qualifications

• Familiarity with High Jump, People Soft, Voice Recognition, and RF devices preferred