Operations Manager
Company | Genuine Parts Company |
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Location | Lancaster, OH, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- Proficient in Microsoft Office
- Excellent communication and presentation skills to all levels of employees
- Ability to perform financial calculations and generate reports
- Demonstrated people and leadership skills with a record of achieving positive business results
- Ability to manage multiple responsibilities and projects
- Professional, self-motivated employee with excellent interpersonal skills
- Exemplary work ethic and decision-making ability
Responsibilities
- Maintains all sales support activities at the branch
- Trains sales staff on sales related systems, databases, and associated processes
- Provides customer support including, order processing, advising customers of product shortages, expected delivery dates, and price changes
- Implements and maintains pricing per established policies
- Manages collections process and maintains overall responsibility for outstanding invoices
- Responsible for all Accounts Payable activities within the branch including expense, inventory and freight invoices, and debit memos
- Prepares reports related to customer inquiries, sales trends, customer complaints, delivery, or service problems
- Assists customers and suppliers to resolve order problems
- Manages inventory for Branch, including the day-to-day maintenance of inventory levels through replenishing stock to meet annual turn goals
- May fill in for other lower-level roles within the branch
- Performs other duties as assigned
Preferred Qualifications
- Industry and sales experience preferred
- Excellent driving record preferred