Operations Manager – Building Automation Systems – Automated Logic
| Company | Carrier Global |
|---|---|
| Location | Glen Allen, VA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level, Senior |
Requirements
- Bachelor’s Degree with 4+ Years of experience in BAS/HVAC Project Management, or Operations Management OR High School Diploma/GED with 8+ Years of experience in BAS/HVAC Project Management, or Operations Management
Responsibilities
- Leads hiring, training and performance management for the systems operations team.
- Manages the financial performance of all branch projects in conjunction with the assigned project managers.
- Manages team according to established programs and objectives.
- Coaches team members to ensure operational achievements are met.
- Coordinates, prioritizes and resolves issues encountered by the operations team.
- Reviews escalated issues that will impact the business and provide recommendations for solutions.
- Possesses strong technical/product knowledge.
- Quality Issue Management.
- Contacts customer, collects feedback, and establishes and maintains good relationship with key customers.
- Responds to complaints of high-profile customers, carries out the customer satisfaction investigation, and establishes the appropriate improvement plan.
- Maintains training and audit/assessment programs to ensure implementation and effectiveness of internal controls.
- Participates in the branch management team as the representative of the operations department.
Preferred Qualifications
- Master’s Degree
- Major Project Management Experience; $10+ Million Projects
- Project Management Certifications
- Proficient in Microsoft 366 applications.
- Strong organizational, analytical, and problem-solving skills.
- Ability to manage multiple tasks and priorities.
- Ability to communicate effectively at all levels.
- Team player and willing to collaborate with others on projects.