Operations Project Manager – Global Payment Operations
| Company | Bank of America |
|---|---|
| Location | Richmond, VA, USA, Charlotte, NC, USA, Dunmore, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level, Senior |
Requirements
- Strong work experience with projects, production support activities and/or payment operations
- Cross functional with strong business analysis, problem solving, quality management and organization skills
- Skilled in translating business requirements into technical requirements
- Ability to identify, debate and escalate risks, issues and dependencies
- Experience in delivery methodologies (Agile)
- Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
- Drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
- Excellent written and verbal communication skills
- Willing to learn and adapt to change
- Working knowledge of Windows and Microsoft Office
- Ability to build and maintain excellent relationships with business stakeholders and gain trust in order guide and influence them
- Ability to understand the bigger picture and create mitigation plans and strategies for solution
- Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent
Responsibilities
- Acting as the primary point of contact and integration for the assigned projects
- Driving the end-to-end integration of various work streams in order to deliver the intended project solution; including requirements gathering, data mapping, project execution, integration and implementation
- Obtaining and aligning resources to key project roles
- Directing the work efforts of resources that may be functionally aligned as part of the project
- Managing the project scope, timeline and budget/expenses
- Establishing clearly defined responsibilities and accountabilities across project participants
- Leading risk management and mitigation planning readiness, change adoption, stakeholder management, and quality assurance
- Ensuring all applicable change requirements are satisfied
Preferred Qualifications
- Working knowledge of SWIFT, ISO 20022 formats, low-value and high-value clearings such as Target 2, Fed Wire, CHIPS, USACH, BACS etc. (preferably in-depth knowledge of implementing Platform that process these types of payments)
- Experience with large scale projects/project management
- Executive reporting and presentation skills