Operations Supervisor

Operations Supervisor

Requirements

• Minimum 2 years of supervisory experience in a fulfillment, warehouse, or logistics role.
• Proficiency in Google Sheets and familiarity with communication tools like Slack, Geneva, and Gmail.
• Ability to work in a cold production environment.
• Strong ability to manage and motivate a diverse team.
• High level of accuracy in monitoring operations and fulfilling orders.

Responsibilities

• Supervise pick-and-pack operations, ensuring all orders are accurately fulfilled and meet quality standards.
• Monitor order progress to ensure timely completion during the assigned shift.
• Troubleshoot and resolve any operational issues that may arise.
• Provide clear instructions and guidance to team members to optimize performance.
• Address team member concerns and escalate issues to management when necessary.
• Work effectively in a cold storage environment, while training team members on cold storage best practices and safety guidelines.
• Use a combination of Tableau and Google Sheets to track and document order progress and team performance metrics.
• Communicate effectively using tools like Slack, Geneva, and Gmail to coordinate with other teams and management.
• Prepare end-of-shift reports detailing key metrics, issues, and resolutions.
• Ensure all orders meet company quality standards before dispatch.
• Enforce adherence to Standard Operating Procedures (SOPs).
• Operate pallet jack to move pallets of product.

Preferred Qualifications

No preferred qualifications provided.