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Operations Supervisor – Night Shift
| Company | Collectors |
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| Location | New Castle, DE, USA |
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| Salary | $57000 – $68000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience in a managerial/supervisory role in an operations environment
- Bachelor’s degree in related field or equivalent work experience
- Strong verbal and written communication, including an ability to understand and relay company policies/procedures
- Proficient in Warehouse Management Systems (WMS) with a strong understanding of inventory management, order fulfillment, and shipping processes
- Dependable and personable team player who works well with both internal and external stakeholders
- Data-driven problem solver (with excel/sheets experience) with an understanding of general business implications of decisions
- Comfortable multitasking and prioritizing a variety of projects in a fast-paced environment with little room for error
- Influential leader who can inspire/motivate others and effectively drive change within the department
- Strong project management and planning/organizational skills; ability to develop and execute realistic action plans
- Familiarity with standard concepts, practices, and procedures within trading cards, tickets and other forms of sports and non-sports collectibles.
Responsibilities
- Manage the safety, staffing, training, and overall performance of hourly employees
- Monitor staff productivity and assign tasks as needed
- Lead from the front, owning all aspects of on site operations, logistics, and processing of products without reduction in quality while balancing throughput and cost
- Own/deliver on Safety, Quality, Productivity, Throughput, and service KPI’s
- The ability to work independently, as well with partnering with other shift supervisors
- Act as a knowledgeable and accessible resource for team members
- Ensure proper procedures are followed and devise techniques to improve team efficiency
- Lead by example and be a champion of all company policies, including safety, attendance & security
Preferred Qualifications
- Familiarity with standard concepts, practices, and procedures within trading cards, tickets and other forms of sports and non-sports collectibles.
