Operations Team Lead – Global Payment Operations
| Company | Bank of America |
|---|---|
| Location | Richmond, VA, USA, Dunmore, PA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 1 years’ Ops experience
- Attention to Detail
- Collaboration
- Customer Service Management
- Customer and Client Focus
- Fraud Management
- Active Listening
- Administrative Services
- Business Operations Management
- Data Collection and Entry
- Quality Assurance
- Client Management
- Coaching
- Performance Management
Responsibilities
- Resolves day-to-day problems and executes deliverables within the business unit
- Provides functional expertise knowledge to projects or initiatives relating to the business unit
- Manages team workload and provides general oversight and direction to team
- Maintains internal, operational, and financial controls and works within risk appetite of the business unit
- Reviews processes to ensure they are efficient and implements process improvement opportunities
Preferred Qualifications
-
No preferred qualifications provided.