Organizational Effectiveness Analyst II
| Company | Enbridge |
|---|---|
| Location | Houston, TX, USA, Calgary, AB, Canada, Edmonton, AB, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree in human resources, Information Technology, Education, or a related field.
- 2 – 4 years of experience in learning management system (LMS) administration/support (preferably Workday Learning).
- Proficiency in metrics reporting, dashboards, and analytics.
- Strong problem-solving skills including the ability to proactively address day-to-day issues and challenges.
- Strong ability to communicate technical information to technical and non-technical stakeholders.
- Ability to learn new applications quickly. Good understanding of technology.
- Experience in instructional design or e-learning content development.
Responsibilities
- Provide technical support to end-users, resolve system issues, and troubleshoot problems related to Workday Learning.
- Ensure timely resolution of any technical issues to minimize disruption to the learning process.
- Create, validate, and support EIB load files, and support clients as needed.
- Follow and contribute to Workday Community to stay updated on features and updates and understand how enhancements relate to other parts of the application to proactively suggest improvements to optimize the overall learning experience.
- Collaborate with stakeholders to identify training needs and develop appropriate learning solutions using Workday Learning.
- Request Learning Partner, Learning Coordinator and Reporting Analyst user access, and review role-based training results.
- Update user guides and documentation to help employees navigate and effectively use Workday Learning.
- Create Workday Learning courses and offerings.
Preferred Qualifications
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No preferred qualifications provided.
Benefits
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No information provided on Benefits.