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Outreach Director
Company | CVS Health |
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Location | Chicago, IL, USA |
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Salary | $66330 – $145860 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- Minimum of 5 years of experience in a sales management role or other comparable management position
- Strong computer skills, including: Ability to create and analyze excel spreadsheets, Experience managing through a CRM system, ideally Salesforce, Analytical approach toward sales data & performance, Comfort with personal sales quota in addition to management responsibilities
- Outstanding management skills with the ability to motivate a team
- Strong focus on data and analytics to drive targeted activities and return on growth efforts
- Excellent relationship management skills
- Ability to manage competing priorities while maintaining a positive attitude
- Inclination to work in a results oriented role
- Willing to work some weekends
- Access to reliable transportation
- US work authorization
Responsibilities
- Manage and develop 2 teams of quota-carrying Outreach Executives, 4 individuals at each clinic (8 direct reports total)
- Coach direct reports in sales strategy, pipeline management, opportunity management and career planning/development
- Recruit, retain, and nurture your team of sales professionals
- Provide skill training and mentoring on business account engagement and prospect engagement, including consistent and regular ride alongs with Outreach Executives
- Interface and develop professional relationships with existing local businesses and prospects
- Provide an unmatched experience for patients and prospects
- Maintain a strong relationship between clinical staff and outreach staff
- Lead by example for your sales team
- Develop both the long-term vision and strategy for the team and manage day-to-day sales team operations
- Be accountable for hitting center patient acquisition targets and driving accountability within your team
- Coach, mentor and guide the team in developing consultative and solution-based sales skills
- Be an ambassador in the local community – building relationships with other healthcare providers, social/community organizations, and marketing partners
- Remain up to date with all compliance regulations and ensure your team remains compliant according to Oak Street Health standards
- Share best practices for prospect and business account engagement
- Other duties as assigned
Preferred Qualifications
- Someone who embodies being “Oaky”
- Radiating positive energy
- Assuming good intentions
- Creating an unmatched patient experience
- Driving clinical excellence
- Taking ownership and delivering results
- Being relentlessly determined