Parking Ambassador

Parking Ambassador

Requirements

• 6+ Months of Prior Relevant guest service experience.
• High School Diploma, GED or equivalent.
• Ability to work varied shifts, including weekends and holidays.

Responsibilities

• Warmly welcome all arriving guests at the parking entrance, delivering courteous, efficient, and enthusiastic valet services.
• Navigate a fast-paced environment by following established procedures and exercising sound judgment to manage traffic flow and prevent congestion.
• Act as a property ambassador by being well-versed in hotel amenities and offerings, as well as knowledgeable about local attractions, events, and activities to accurately assist guest inquiries.
• Address and resolve guest concerns within assigned authority, escalating to a supervisor when necessary.
• Promptly report any suspected thefts or missing items to supervisory staff and hotel security for proper investigation.

Preferred Qualifications

• Previous experience working in a resort setting.