Partner Implementations Manager
| Company | Lead Bank |
|---|---|
| Location | San Francisco, CA, USA, Kansas City, MO, USA, New York, NY, USA, Sunnyvale, CA, USA |
| Salary | $150000 – $190000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- 7+ years of hands-on solution architecture, data integration, partner delivery experience.
- Ability to understand, visualize, and document the client’s product construct and how they map to our internal data models used for processing cards, transactions, and loans.
- Excellent knowledge of SFTP, APIs, and related standards such as HTTP, REST, SOAP, and OAuth.
- Proven ability to present technical solutions effectively to diverse stakeholder groups.
- Experience managing projects with multiple requirements and agendas while maintaining holistic plans and driving to agreed upon schedule.
- Outstanding communication and problem-solving skills, customer focus, and results orientation.
- Knowledge of financial services and the fintech ecosystem and desire to learn changing trends across, especially as it relates to legal, compliance, underwriting, and risk management.
Responsibilities
- Deeply understand the partner’s business goals and product structure.
- Lead technical implementations of new partners and serve as the key technical contact as they integrate with Lead.
- Partner with product/engineering, program management, legal/compliance/risk, accounting, and other teams for tasks related to partner onboarding.
- Define internal processes to streamline partner onboarding.
- Build product examples, documentation, and other critical resources in order for external and internal parties to operate more effectively and efficiently.
- Successfully manage a number of engagements concurrently.
- Effectively manage escalations, scope change, and implementation of projects or programs including monitoring project quality, timeline, risk, and performance.
- Inform partners of our product development roadmap with concrete examples, while setting appropriate expectations.
- Be an integral part of building out this function from 0 to 1 defining culture, processes, and identity.
Preferred Qualifications
- The ideal candidate has prior experience leading a team to manage partner integrations in a fast-paced working environment.