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Partner Ops

Partner Ops

CompanyElastic
LocationUnited States
Salary$89100 – $168900
TypeFull-Time
Degrees
Experience LevelJunior

Requirements

  • 1-2 years of experience in partner/vendor management, procurement, finance, or a similar operational role.
  • Understanding of contract management, invoicing, and compliance processes.
  • Proficiency in managing purchase orders and monitoring financial consumption.
  • Excellent analytical skills and attention to detail.
  • Strong communication and collaboration abilities to work effectively across teams.
  • Familiarity with PSA tools, Google tools, Tableau or similar reporting tools is a plus.

Responsibilities

  • Oversee the complete onboarding process, including contract execution, documentation, and system setup.
  • Manage end-to-end offboarding, ensuring accurate system deactivation and compliance.
  • Ensure adherence to timecard compliance and governance policies.
  • Monitor and enforce accurate partner time tracking.
  • Manage the full lifecycle of purchase orders, from creation to tracking of consumption (Microsoft systems).
  • Oversee Statement of Work (SOW) and Work Order generation, ensuring signature compliance and governance.
  • Process and reconcile invoices, including validation of travel and expenses (T&E).
  • Collaborate with finance teams to resolve billing discrepancies.
  • Ensure data accuracy in Partner-related reports and dashboards.
  • Generate reports on partner utilization, performance, and compliance metrics.
  • Maintain accurate Partner records in the Professional Services Automation (PSA) system.
  • Maintain accurate Partner planner hours in PSA.
  • Facilitate communication between internal teams and external Partners to ensure seamless operations.
  • Coordinate with Strategic Sourcing for procurement-related needs on an ad-hoc basis.

Preferred Qualifications

  • Familiarity with PSA tools, Google tools, Tableau or similar reporting tools is a plus.