Partner Solution Architect
Company | Mistral AI |
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Location | Palo Alto, CA, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Bachelor’s, Master’s |
Experience Level | Senior, Expert or higher |
Requirements
- Previous experience in a technical partner pre-sales or consulting role with a heavy emphasis on partner and customer-facing interactions (i.e. Implementation Consultant, Solutions Architect, Sales Engineer)
- Experience partnering with large technology cloud or platform providers sales and technical teams driving technical account strategy, proof-of-concept scoping, and execution
- Strong Python development skills with proven ability to integrate data from multiple sources
- Working knowledge of cloud architecture and deployment patterns for AI/ML solutions
- Experience building enablement assets and driving enablement or evangelism at scale
- Track record of managing complex implementation projects from discovery to delivery
- Experience running solution design workshops and translating business requirements into technical specifications
- Strong stakeholder management skills, including experience working with C-level executives
- Outstanding presentation and communication skills, with ability to adapt messaging for technical and business audiences
- Bachelor’s or Master’s in computer science, engineering, mathematics, or related fields (or equivalent experience)
Responsibilities
- Execute on effective technical discovery with partners to understand potential clients’ needs, challenges, and desired outcomes in collaboration with Account Executives
- Help onboard AI Platform and model updates to strategic partner platforms
- Drive enablement at scale across strategic partner technical and sales teams
- Create and update assets for partner enablement portal: technical decks and docs, enablement videos, reference architectures, etc.
- Support partners in identifying, qualifying, and disqualifying opportunities where Mistral solutions can unlock the most value for the customer
- Collaborate with the partner and Mistral sales teams to progress deals and penetrate accounts, providing technical expertise and insights where necessary
- Create a strategic vision for the customer based on a deep understanding of their strategy, desired positive business outcomes, and required capabilities
- Be the ‘user zero’ to crash-test and experiment on newly-deployed models, features and tools in order to proactively document them, suggest fixes and improvements and escalate more in-depth feedback to the engineering teams
- Help build relevant tooling for quality control of our model deployments on each ☁️ (SDK, availability, scalability)
- Guide and support partners and customers in deploying our text completion API into their infrastructure
- Work closely with customers and partners to fine-tune models according to their specific requirements
- Regularly liaise with the product and technical teams to relay feedback and suggest improvements
- Collaborate with Account Executives to ensure that the customer is maximizing the product’s potential
- Provide post-deployment support, addressing any issues or challenges that arise promptly
- Offer recommendations for product optimizations or new features based on customer feedback
- Develop custom features for customers as needed
Preferred Qualifications
- Led successful deployments of Generative AI or traditional machine learning solutions in enterprise environments, including prototyping and customization
- Familiarity with deal qualification using MEDDPICC and/or value-based sales methodologies like Command of the Message