Partner Success Principal
| Company | Via |
|---|---|
| Location | Toronto, ON, Canada, Victoria, BC, Canada, Vancouver, BC, Canada |
| Salary | $130000 – $140000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Minimum of 7+ years of relevant client facing work experience, including (but not limited to) consulting, consultative customer success, or success at a high growth company
- Fluency in French and English is required for frequent client interaction
- Quantitatively-inclined and data savvy; you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets, asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
Responsibilities
- Own the success of advanced transportation systems in our partner’s cities, acting as the primary point of contact for executive city and agency leadership
- Act as a trusted advisor and consultant to our partners, helping to convert their ideas and community needs into revenue opportunities for Via
- Contribute to the strategic decision-making, rigorous project planning, and entrepreneurial approach required to ensure success of Via solutions in a given city
- Deliver insightful analysis from large quantities of data produced from our platform, helping executives such as Mayors and agency CEOs decipher mobility, demographic, and sustainability trends within their communities
- Negotiate multi-year and highly complex partnership agreements between Via and public agencies
Preferred Qualifications
- Enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
- Eager to take on formal and informal leadership roles within Via and have a desire to grow quickly
- Calm and collected when faced with highly complex, politically sensitive situations
- A reliable, motivated self-starter with a passionate growth mentality
- An excellent team player; you’re a meaningful individual contributor, and a mentor to others on your team