Skip to content
Partner Technical Manager
| Company | WalkMe |
|---|
| Location | Raleigh, NC, USA |
|---|
| Salary | $115000 – $125000 |
|---|
| Type | Full-Time |
|---|
| Degrees | |
|---|
| Experience Level | Mid Level, Senior |
|---|
Requirements
- 3+ years of WalkMe professional services or related web or mobile development experience.
- A solid understanding of HTML, jQuery, CSS and website frameworks, features and technicalities.
- The ability to explain technical concepts to non-technical audiences.
- Experience providing customer facing hands-on troubleshooting and coaching demonstrations.
Responsibilities
- Oversee the technical execution of multiple concurrently running ‘Coaching’ projects, managing scope, value, and quality.
- Conduct quality assurance audits, host technical training calls, and provide troubleshooting support for partners and their clients.
- Own resolution plan for technical project roadblocks.
- Assess and design technical-focused partner enablement programs.
- Foster collaboration with teams including Services, Technical Support, Customer Education and Sales.
- Lead and contribute to process improvement projects to further refine the partner customer lifecycle.
Preferred Qualifications
No preferred qualifications provided.
