Patient Access Rep
| Company | Arkansas Children’s |
|---|---|
| Location | Rogers, AR, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High school diploma or general education degree (GED)
- Direct_Epic experience
- 1 year of experience in a related field
Responsibilities
- Schedules all patient appointments and ensures referrals are obtained.
- Meets or exceeds expected productivity and accuracy standards.
- Greets and engages patients, families and visitors in order to provide a positive first impression.
- Completes registration and discharge activities, including co-payment collection, MyChart activation, insurance verification, etc.
- Completes discharge scheduling and ensure follow up appointments and tests are scheduled.
- Able to register in 1 or more Centers (in addition to Home Center) as demonstrated by floating.
- Collaborates with clinical partners to optimize patient communication, clinic flow and ongoing care.
- Actively engages in activities to enhance the patient experience, including encouragement of the patient satisfaction survey.
Preferred Qualifications
- Associate’s degree or equivalent from two-year college program or technical school or nursing diploma
- Bachelor’s degree from four-year college or university
- Certificate from college program or technical school
- 1 year of experience in Administrative Support