Patient Access Representative II
| Company | Sutter Health |
|---|---|
| Location | Burlingame, CA, USA, San Mateo, CA, USA |
| Salary | $33.02 – $41.26 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- HS Diploma or equivalent education/experience
- 1 year within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities.
Responsibilities
- Serves as the face to face point of contact for patients
- Obtains all necessary information to register and financially clear patients
- Greets patients/family members and obtains and/or verifies relevant information in the process of registering financially clearing patients for service delivery
- Enhances the patient experience throughout all patient interactions by serving as the customer service point of contact at the point of service by demonstrating knowledge of Sutter’s Health system and service offerings.
Preferred Qualifications
- 1 year within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing financial counseling, financial clearance and/or customer service activities.