Patient Coordinator

Patient Coordinator

Requirements

• Healthcare Experience is preferred.
• Medical Receptionist Experience preferred.
• Experience using EMR software and patient scheduling systems preferred.
• Must be computer savvy and familiar with Microsoft Word, Excel and Outlook.
• Strong communication, interpersonal, and organizational skills.
• Excellent patient relation and customer services skills.
• Must be professional, reliable and dedicated employee.
• Prefer prior experience working in a dermatology / medical environment preferred.
• Open availability to work during weekdays and weekends.

Responsibilities

• Proficiently and efficiently handle all incoming phone calls, scheduling-related tasks and online leads in a timely and knowledgeable fashion while creating a positive phone call experience for each caller.
• Promote a professional and welcoming atmosphere to enhance quality of service and care offered to patients and for respective provider(s).
• Understand provider to patient flow and anticipate provider’s next steps to the best of their ability.
• Perform inventory responsibilities and stocking of supplies and equipment as requested.
• Attend all in-house training and continued education opportunities.

Preferred Qualifications

• Prior experience working in a dermatology / medical environment preferred.