Patient Enrollment Specialist I

Patient Enrollment Specialist I

Requirements

• Requires a HS diploma or equivalent and 1 year of experience in call center, sales, health care or customer focused environment; or any combination of education and experience which would provide an equivalent background.
• Bilingual (Cantonese or Korean) required for the Carelon Global PR business unit.

Responsibilities

• Reviewing and prioritizing patient census.
• Reaching out to patients to explain services and enrolling them into the appropriate programs based on the line of business.
• Coordinate with internal teams, including clinical and care coordination teams, to ensure seamless patient onboarding.
• Meet or exceed enrollment targets and key performance indicators.
• Providing support by addressing inquiries and scheduling the initial and annual appointments.
• Enters documentation into the designated systems.

Preferred Qualifications

No preferred qualifications provided.