Patient Financial Advocate
| Company | Intermountain Healthcare |
|---|---|
| Location | Denver, CO, USA |
| Salary | $18.81 – $26.65 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School Diploma or GED
- Financial Counseling and Financial Aid
- Knowledge of public benefit programs
- Computer literacy
- Adaptability
- Working independently
- Communication
- Taking initiative
- Problem solving
- Understanding of applicable regulations
Responsibilities
- Interviews patients and consumers, screening for available internal and Public Benefit Programs, applying for appropriate program; in person and remote.
- Completes applications for Public Benefit programs, submitting with required documents.
- Process and determine requests for internal and external financial assistance programs.
- Financially clear patients for elective surgeries/services.
- Assists with co-pay assistance program application process.
- Provides general insurance education.
- Provides Affordable Care Act (ACA) insurance education and navigation.
- Point of service collections and establish payment plans.
Preferred Qualifications
- Bilingual Spanish speaker/writer and customer service experience.
- Experience with Medicaid
- Experience applying for public benefit programs
- Experience in financial assistance