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Patient Financial Counselor

Patient Financial Counselor

CompanyR1 RCM
LocationIndianapolis, IN, USA
Salary$17.25 – $24.73
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • High School Diploma or GED
  • Excellent customer service and communication skills

Responsibilities

  • Counsel uninsured and under-insured patients to obtain a paying funding source
  • Educate patients on their responsibilities and potential options
  • Accurately and compassionately explain financial obligations during counseling sessions
  • Build trust and rapport with patients
  • Navigate between multiple systems simultaneously
  • Help patients work through their financial obligations for service

Preferred Qualifications

  • Previous experience as a financial counselor
  • Background in medical terminology
  • Understanding of State and Federal assistance programs