Patient Service Specialist – Cancer Center
| Company | Vanderbilt Health |
|---|---|
| Location | Nashville, TN, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Customer Service (Intermediate)
- Patient Scheduling (Novice)
- Patient Documentation (Novice)
- Medical Terminology & Documentation (Novice)
- Surgery Scheduling (Fundamental Awareness)
- High School Diploma or GED
- 1 year of relevant work experience
Responsibilities
- Conducts patient check-in and check-out.
- Coordinates any follow-up appointments or procedures required for patient.
- Schedules appointments, procedures or surgery through clinical communication or direct request.
- Provides positive first impressions utilizing customer service skills.
- Works with patients and/or outside facilities to ensure all administrative tasks, including; referrals, pre-certs, clinical records and documentation, orders and consults have been received and ready to view prior to patient visit.
Preferred Qualifications
-
No preferred qualifications provided.