Patient Services Representative II – Allergy

Patient Services Representative II – Allergy

Requirements

• HS Diploma or equivalent education/experience
• 1 year of recent relevant experience
• Basic knowledge of insurance policies and procedures
• Ability to interpret a variety of data and instructions
• Possess written and verbal communications skills
• Well-developed time management and organizational skills
• General knowledge of computer applications, such as Microsoft Office Suite (Word, Excel and Outlook)
• Ability to work independently and as part of a team
• Identify, evaluate and resolve standard problems
• Ensure the privacy of each patient’s Protected Health Information (PHI)
• Build collaborative relationships with peers and other staff members

Responsibilities

• Greets and checks-in patients
• Verifies information
• Schedules appointments
• Updates Electronic Health record (EHR)
• Facilitates intake procedures such as completion of healthcare and insurance forms
• Collects payments for services
• Adheres to all organizational, local/state/federal regulations, codes, policies and procedures
• May be responsible for performing specific tasks and/or orienting other staff to the department

Preferred Qualifications

No preferred qualifications provided.