Payment Partnership Manager

Payment Partnership Manager

Requirements

• 3+ years of proven experience in payments, fintech or consulting roles with a focus on strategy and partnerships.
• Deep understanding of payment processing, payment networks, and global payment trends.
• Strong analytical and problem-solving skills with a data-driven approach to decision-making.
• Ability to operate independently, navigate ambiguity and complex issues with minimal guidance.
• Excellent relationship management and negotiation skills, with the ability to collaborate effectively across internal teams and external partners.
• Ability to work in a fast-paced environment, managing multiple projects simultaneously with a high degree of ownership.

Responsibilities

• Optimize Payment Operations: Identify and prioritize opportunities to increase TPV, reduce cost, enhance efficiency and optimize both pay-in and payout processes.
• Monitor Performance & Industry Trends: Stay ahead of industry developments, analyze payment performance metrics, and propose new initiatives or payment methods to improve customer experience.
• Manage Partner Relationships: Oversee day-to-day interactions, escalations, contract negotiations, quarterly business reviews (QBRs), and performance scorecards with key payment partners.
• Drive Strategic Decision-Making: Work closely with technical leadership to influence key decisions, set priorities, and ensure the successful execution of payment-related projects.
• Cross-Functional Collaboration: Partner with teams across engineering, product, finance, data science, legal, compliance, and support to assess, onboard, and optimize best-in-class payment solutions.
• Improve Payment Resilience: Work with partners to implement best practices, identify and mitigate points of failure, resolve incidents, and document key processes to ensure reliability and scalability.

Preferred Qualifications

No preferred qualifications provided.