Payroll Implementation Specialist

Payroll Implementation Specialist

Requirements

• Active Listening
• Reading & Writing Comprehension
• Time Management
• Databases
• Bachelor’s degree or equivalent in accounting, finance or business preferred
• 1 to 3 years’ payroll experience are preferred
• Must have excellent verbal/written communication and interpersonal skills
• Ability to exercise sound judgment in interpretation of payroll-related rules and regulations domestically
• Ability to analyze and prioritize information to make appropriate recommendations for resolution and/or prevention of problems
• Strong proficiency with Microsoft Office such as Word, Excel (VLOOKUP, pivot tables and converting pdf to excel), database systems and GoToMeeting
• Excellent attention to detail and strong analytical skills are required
• Must be able to react to change productively, have strong initiative and the ability to manage multiple tasks
• Proven ability to work successfully in a fast-paced environment while maintaining good relationship with clients, co-workers and supervisors.

Responsibilities

• Collect and review new client paperwork for completeness and accuracy
• Remain current on all new state and federal government regulations involving payroll operations
• Contact clients with questions and review implementation timeline
• Reviews implementation procedures and questions or concerns before or during the setup process
• Input client and employee data into payroll, time and labor management system accurately, benefits module for clients using everything benefits and timely using the information provided and performing analysis to ensure that all services required are prepared and set up
• Load all Year-To-Date payroll data where applicable to ensure accurate W2’s and Payroll Tax Returns
• Verify Tax ID numbers, withholdings and deposit requirements
• Assist new clients with web training on processing their payrolls utilizing the web, timesheet upload or timekeeping system (some travel may be required)
• Ensure accurate payroll for the first 2 processing dates for new clients: audit billing, reports setup, system calculations etc.
• Payroll Processing and Customer Service for existing payroll clients
• Troubleshoot and resolve both system and client issues during implementation
• Provides a smooth and informative transition of new clients to the company and then to the assigned Payroll Specialist
• Scans and attaches all client setup paperwork and employee enrollment packages in the system
• Provides a high level of customer service to ensure client satisfaction
• Maintains professional and technical knowledge by attending educational workshops through iSolved University and successfully passes each course, reviewing professional publications, establishing personal networks & facilitate customer satisfaction between sales and operations and as a liaison between Operations and the clients
• Administrative duties to include answering phones, typing correspondence, payroll processing, and other duties as required to ensure operational excellence
• Other duties as assigned.

Preferred Qualifications

• Bachelor’s degree or equivalent in accounting, finance or business preferred
• 1 to 3 years’ payroll experience are preferred