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Peer Recovery Coach
| Company | Solari |
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| Location | Denver, CO, USA |
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| Salary | $19.66 – $23.13 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Junior |
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Requirements
- Knowledge of principles of recovery
- Colorado system principles
- Exceptional interpersonal skills
- Accountable to individuals served
- Empathetic
- Good verbal communication skills
- Ability to act professionally and maintain appropriate boundaries with clients and staff
- Ability to report as scheduled to work, meetings, training, and job-related activities prepared
- Ability to consistently demonstrate compassion and meet people with compassion
- Maintains an open and accepting mindset by being an active learner, participating in discussions with others, trying new approaches and ideas, and being self-aware and self-reflective for continual personal, professional, and leadership growth
- Experience in the field as a Peer/Recovery Support Specialist
- Lived personal experience with recovery
- One year of office volunteer or work experience required
- GED/High School Diploma
Responsibilities
- Promotes excellent customer experience with individuals and families
- Using their own personal experience and engaging with individuals served to establish a collaborative relationship by conveying respect for the person, acceptance, and a non-judgmental attitude
- Serves as a role model and advocates for individuals in communicating their preferences and needs
- Helps the caller to clarify and validate the situation and/or their responses/feelings and identify effective coping strategies
- Promotes a recovery-based approach to care that emphasizes hope, respect, self-direction, and empowerment
- Provide information about other community-based services where appropriate
- Uses and discloses individual’s protected health information in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
- Documents all services and significant individual interactions in the electronic health record
- Demonstrates the ability to identify a crisis call and follow policies and procedures for connecting crisis callers to the crisis line
- Operates within the scope of work for a behavioral health call center; demonstrates effort toward company-wide and call center initiatives
- Other duties as assigned
Preferred Qualifications
- Completion of Peer/Recovery Support Specialist Certification, preferred but not required
