People Operations Partner

People Operations Partner

Requirements

• Bachelor’s degree required
• Minimum of 3+ years of experience in Human Resources and HR compliance
• Intermediate knowledge of HR best practices, policies and procedures
• Proficiency in HRIS software (preferably UKG) and Google Suite is a plus
• Ability to handle sensitive and confidential information with discretion

Responsibilities

• Administer all employee benefits programs (health, dental, vision, life, disability), ensuring adherence to ACA, COBRA, and other relevant regulations
• Manage benefits enrollments, terminations, changes, and lead the annual Open Enrollment process
• Oversee Leave of Absence in partnership with the TILT program
• Drive organizational HR compliance by interpreting employment laws, implementing policy updates, and mitigating risks
• Ensure data/compliance integrity through regular audits and reviews
• Provide expert guidance to leadership on complex compliance matters
• Identify opportunities for automation and efficiency within HR processes, continuously evolving workflows
• Document processes for internal training and external self-service
• Implement automated workflows to streamline HR operations
• Provide essential support to the payroll team, ensuring accurate processing and regulatory compliance
• Administer the company’s workers’ compensation program, in partnership with The Hartford
• Manage the full immigration process for foreign national employees, including visa applications, work permits, and green card petitions
• Advise team members and managers on immigration policies and procedures, ensuring compliance and providing education on immigration trends
• Optimize and manage the HRIS system (preferably UKG) to ensure data integrity and process efficiency
• Utilize data analytics to identify trends, predict future needs, and inform strategic HR decisions
• Generate workforce reports on headcount, attrition, and other key metrics
• Develop and maintain insightful HR dashboards to track key metrics and provide actionable insights to stakeholders
• Maintain and enhance the HR Help Desk (HRSD) to provide timely and effective support to team members, developing self-service resources
• Support People Support initiatives, including building a Knowledge Base and policy repository
• Provide comprehensive general HR support, including team member record-keeping, policy administration, and contribution to people support projects

Preferred Qualifications

• Experience in payroll support, benefit management or people operations is a plus
• Preferred experience in healthcare or veterinary care
• PHR certification or SHRM preferred
• Enthusiasm for solution-oriented thinking
• Strong attention to detail and accuracy
• Passion for animal welfare and the veterinary industry