Personal Lines Insurance Account Manager

Bachelor’s degree or equivalent education and related training
Two years of relevant insurance industry experience
Property and Casualty insurance license
Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems
Demonstrated proficiency in basic computer applications such as Microsoft Office Suite

Build and maintain key client and carrier relationships
Assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving
Work with the Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients
Provide analysis and recommendation of coverage needs
Prepare/provide marketing information
Complete the implementation process
Schedule and conduct meetings
Prepare and deliver forms to clients
Attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes
Participate in other projects as needed