Pharmacy Operations Associate Analyst

Experience working in a retail pharmacy and/or other order fulfillment business
Attention to detail, accuracy and deadline oriented
Proficient in MS Office applications, especially Excel, Visio, SharePoint
Experience working with Kroll pharmacy software
Database maintenance experience
Excellent verbal and written communication skills
Strong analytic skills working with information/database systems, project management and organizational skills
Experience analyzing workflow and processes to meet business objectives
Ability to thrive in a challenging, demanding, and rapidly changing environment
Demonstrates initiative and self-motivation, with the ability to work effectively with minimal supervision
Collaborative, teamwork approach and attitude
Excellent organizational skills with a strong ability to prioritize
Flexibility to adapt & accept various tasks to ensure the overall team objectives are met

Design, analyze, monitor reports and data from pharmacy and related systems for quality assurance and continuous improvement projects
Support inventory management through stock variance reporting and related analyses
Troubleshoot current information systems, maintain data and perform routine data clean up in Kroll and other systems/ databases
Conduct analyses and provide recommendations on Pharmacy and Member Contact Centre operations and performance
Participate as a Subject Matter Expert, Analyst, and in other capacities to IT, process improvement and other interdepartmental projects
Perform special duties and projects as assigned by the Manager

Prior experience working in a pharmacy
Capability learning multiple computer systems, performing analytics and troubleshooting operations/processes using systems and data