Pharmacy Technician Inbound Call
| Company | Cigna Group |
|---|---|
| Location | Florida, USA, Ohio, USA, Indiana, USA |
| Salary | $17.75 – $24 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior |
Requirements
- High School Diploma or GED required
- 1+ year of relevant experience
- Valid Pharmacy Technician license required
- Basic math and computer skills including Windows navigation, Microsoft applications, internet and email required
- Strong verbal and written communications skills
- Ability to learn internal systems, processes and programs as needed
- This role is required to reside in the state of Ohio, Florida, or Indiana
Responsibilities
- Take inbound calls from contact center representatives and resolve or transfer to a pharmacist as appropriate
- Translate prescriptions from the prescriber and enter information in the patient’s profile in accordance with state regulations
- Work with pharmacists per work instructions, policy and procedures, management direction or any national or state regulations
- Ensure quality assurance, report adverse events, and assist with prescriber and patient outreach
Preferred Qualifications
-
No preferred qualifications provided.