Physical Security Officer – Shift Lead

Physical Security Officer – Shift Lead

Requirements

• Demonstrate the American Century Investments Winning Behaviors-Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitive Drive
• Excellent interpersonal skills and a positive, approachable demeanor are essential.
• Ability to work independently and as a member of a team.
• Familiarity with and ability to operate various types of safety and security solutions and equipment.
• Possess effective written and verbal communication skills.
• Proficient with various computer software programs, with the ability to quickly understand and operate new software programs. Be able to type a minimum of forty words a minute.
• Ability to balance confidential information in a sensitive manner.
• Ability to react calmly in emergency and dangerous situations.
• Ability to take care of uncooperative or combative individuals.
• Ability to be flexible and work in a continuously changing environment.
• Ability to work varied shifts and overtime as required.
• Minimum of five years’ experience in law enforcement or security with at least one year experience in a lead officer role.
• Prefer one year experience as an officer at ACI.
• Possess a current Kansas City, Missouri Police Department Private Officer’s Commission license or qualified to obtain proper KCPD license.
• Current CPR/AED and First Aid certifications or the ability to obtain.
• Proven excellent verbal and written communication skills.
• Shown customer service skills.
• Experience in providing training both in a one-on-one and classroom setting.
• Demonstrates the American Century Investments Winning Behaviors: Client Focused, Courageous and Accountable, Collaborative, Curious and Adaptable, Competitively Driven, Adheres to the highest ethical standards and business practices, and Supports a culture of compliance

Responsibilities

• Provide leadership and mentorship to all shift physical security personnel.
• Lead the shift by maintaining the schedule of physical security personnel, assigning the day-to-day rotation, guiding event and area activity, providing guidance and direction to officers, providing shift information to relieving shift personnel.
• Advise management regarding assignment of goals to physical security staff.
• Give feedback to management for officer evaluations/reviews, as well as training needs.
• Lead all aspects of physical security officer activity levels and other related records.
• Prepare and provide requested reports to management.
• Review incident reports on shift prior to submission and/or completion.
• Communicate shift and physical security officer activities with management.
• Lead physical security requirements and capacity needs during events involving ACI and tenants and other duties as assigned.
• Communicate training needs of personnel and facilitate ‘in-service training’ refresher training to Physical Security staff.
• Protect company properties, employees, and assets by patrolling buildings and grounds.
• Provide protective escorts as needed or upon request.
• Investigate safety and security incidents when assigned.
• Complete incident reports and other required documents as needed.

Preferred Qualifications

• Prefer one year experience as an officer at ACI.