Physical Therapy Utilization Review Advisor
Company | Sedgwick Claims Management Services |
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Location | Memphis, TN, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Master’s |
Experience Level | Senior, Expert or higher |
Requirements
- Master’s degree from an accredited college or university in Physical Therapy required
- Completion of the National Physical Therapy Examination (NPTE) and current license to practice as a Physical Therapist required
- Eight (8) years of related experience or equivalent combination of education and experience required
- Strong knowledge of workers’ compensation regulations and policies
- Knowledge of current trends as it pertains to Physical Therapy, Occupational Therapy, Chiropractic Care, etc
- Extensive knowledge of reviewing, understanding, and applying medical practice guidelines and a range of treatment protocols
- Excellent oral and written communication skills, including presentation skills
- PC literate, including Microsoft Office products
- Analytical and interpretive skills
- Strong organizational skills
- Excellent interpersonal skills
- Excellent negotiating skills
- Ability to create and complete comprehensive, accurate and constructive written reports
- Ability to work in a team environment
- Ability to meet or exceed Performance Competencies
Responsibilities
- Reviews medical records and physical therapy (PT) treatment plans to ensure they meet the appropriate guidelines while also ensuring best possible recovery
- Determines the medical necessity and appropriateness of physical therapy services according to policy and develops action plans for providers as it pertains to current and future treatment
- Provides clinical opinions regarding physical therapy needs and communicates with providers about therapy protocols and guidelines
- Liaises and negotiates with physical therapists, occupational therapists, physicians, and other stakeholders to optimize patient care and promote effective use of resources
- Consults with Sedgwick clinical team on difficult claims and provides recommendations tied to improving care and overall claim outcomes
- Supports clinical product innovation for Sedgwick in conjunction with both internal and external stakeholders
- Documents all communications, decisions, and steps taken in the claim process in a timely and accurate manner
- Participates in client meetings and phone calls to explain program results
- Supports complex claim roundtable discussions
- Participates in quality assurance activities, including audits and peer reviews, to ensure adherence to clinical guidelines and standards, as well as identifying opportunities for improvement
- Stays updated with relevant industry regulations, guidelines, and best practices related to utilization review and maintains compliance with applicable laws and regulations
Preferred Qualifications
- Doctorate degree in Physical Therapy preferred