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Physical Therapy Utilization Review Advisor

Physical Therapy Utilization Review Advisor

CompanySedgwick Claims Management Services
LocationMemphis, TN, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
DegreesMaster’s
Experience LevelSenior, Expert or higher

Requirements

  • Master’s degree from an accredited college or university in Physical Therapy required
  • Completion of the National Physical Therapy Examination (NPTE) and current license to practice as a Physical Therapist required
  • Eight (8) years of related experience or equivalent combination of education and experience required
  • Strong knowledge of workers’ compensation regulations and policies
  • Knowledge of current trends as it pertains to Physical Therapy, Occupational Therapy, Chiropractic Care, etc
  • Extensive knowledge of reviewing, understanding, and applying medical practice guidelines and a range of treatment protocols
  • Excellent oral and written communication skills, including presentation skills
  • PC literate, including Microsoft Office products
  • Analytical and interpretive skills
  • Strong organizational skills
  • Excellent interpersonal skills
  • Excellent negotiating skills
  • Ability to create and complete comprehensive, accurate and constructive written reports
  • Ability to work in a team environment
  • Ability to meet or exceed Performance Competencies

Responsibilities

  • Reviews medical records and physical therapy (PT) treatment plans to ensure they meet the appropriate guidelines while also ensuring best possible recovery
  • Determines the medical necessity and appropriateness of physical therapy services according to policy and develops action plans for providers as it pertains to current and future treatment
  • Provides clinical opinions regarding physical therapy needs and communicates with providers about therapy protocols and guidelines
  • Liaises and negotiates with physical therapists, occupational therapists, physicians, and other stakeholders to optimize patient care and promote effective use of resources
  • Consults with Sedgwick clinical team on difficult claims and provides recommendations tied to improving care and overall claim outcomes
  • Supports clinical product innovation for Sedgwick in conjunction with both internal and external stakeholders
  • Documents all communications, decisions, and steps taken in the claim process in a timely and accurate manner
  • Participates in client meetings and phone calls to explain program results
  • Supports complex claim roundtable discussions
  • Participates in quality assurance activities, including audits and peer reviews, to ensure adherence to clinical guidelines and standards, as well as identifying opportunities for improvement
  • Stays updated with relevant industry regulations, guidelines, and best practices related to utilization review and maintains compliance with applicable laws and regulations

Preferred Qualifications

  • Doctorate degree in Physical Therapy preferred