PI Program Director – Ambulatory
| Company | Vizient |
|---|---|
| Location | Chicago, IL, USA, Irving, TX, USA |
| Salary | $102400 – $179000 |
| Type | Full-Time |
| Degrees | Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Relevant degree preferred.
- Masters degree highly preferred.
- 7 or more years of experience in quality improvement/performance improvement role within a health care setting required.
- Experience in an ambulatory setting such as a physician office, operations, quality, surgery center required.
- Strong project management experience desired, PMP or Black belt certification highly preferred.
- Demonstrated ability to build and maintain strong, effective working relationships with a variety of internal and external stakeholders.
- Ability to analyze data and effectively identify opportunities.
- Willingness to travel.
Responsibilities
- Act as an ambulatory expert and leader for designated projects, remaining current on industry trends, innovations, and best practices to support member needs.
- Develop, manage, and deliver large scale performance improvement work and benchmarking studies by maintaining awareness of industry specific topics, determining potential member impacts, and developing communications and programming.
- May oversee review of policies, procedures, and practices for the program.
- Develop and maintain strong internal and external business relationships, reaching out to members for follow-up activities and to communicate successes.
- Coach others in methods to transform and engage members.
- Convene member groups to educate members on PI processes and facilitate discussion, plan topic content for projects.
- Identify leading practice members for knowledge transfer and webcast webinars; develop and manage relationships with external SMEs for contracting for services and follows up on expectations.
- Evaluate the best media channels to distribute content and program information and create program promotional materials.
- Identify outcome and process metrics for projects to evaluate member performance improvement; determines the best way to represent results.
- Select and build projects likely to have measurable impact and monitor performance / effectiveness of program delivery; makes recommendations and leads internal teams to improve member experience.
- Monitor program satisfaction and take appropriate actions independently to improve satisfaction for assigned responsibilities.
Preferred Qualifications
- Strong project management experience desired.
- PMP or Black belt certification highly preferred.