Practice Manager

Practice Manager

Requirements

• Minimum 2 years of experience in veterinary practice management or a similar healthcare leadership role.
• Strong organizational, communication, and leadership skills.
• Proficient in financial reporting, inventory management, and scheduling.

Responsibilities

• Provide effective leadership and guidance to the veterinary and administrative team.
• Oversee recruitment, onboarding, scheduling, and performance management.
• Promote a positive, team-oriented culture focused on communication, accountability, and respect.
• Manage clinic operations including inventory control, vendor relations, and workflow efficiency.
• Monitor key performance indicators and implement strategies to achieve financial goals.
• Oversee payroll, accounts payable/receivable, and budget management.
• Ensure an exceptional client experience through high service standards and timely communication.
• Handle client concerns or complaints in a professional and compassionate manner.
• Support team training on client communication and service excellence.
• Ensure compliance with all state, federal, and local regulations.
• Maintain a clean, safe, and organized facility for clients, patients, and staff.
• Regularly update and enforce clinic protocols and safety procedures.

Preferred Qualifications

• Experience with veterinary practice software (e.g., AVImark, Cornerstone, or similar) is preferred.