Practice Manager

Practice Manager

Requirements

• Bachelor’s degree in Healthcare Administration, Business Administration or related field from a college/university accredited by the US Department of Education
• Minimum of two (2) years practice management experience
• Management and/or supervisory experience in a behavioral setting is preferred
• Medical Assistant or clinical licensure preferred

Responsibilities

• Responsible for maintaining a high performing whole healthcare office
• Analyze data and reports to identify and implement efficiencies in service workflows, reimbursement
• Responsible for ensuring that identified clinical programs are implemented and being provided consistently
• Maintains a practice that is in compliance with HIPAA and patient confidentiality standards
• Coordinates performance improvement efforts and required reporting
• Actively participates in the complaint resolution process as needed
• Maintains active communication and good working relationships with all referral sources and community stakeholders
• Evaluates staffing needs, screens, interviews, hires, and arranges appropriate on-boarding for clinic staff in conjunction with clinical management
• Oversees staff performance and competencies
• Manages staff compliance with annual screens, trainings, and licensure
• Supports staff training and develops opportunities as well as corrective action
• Monitor and positively affect employee morale
• Conducts regular audits on client charts to ensure compliance with Centerstone Health Services, HRSA and regulatory agency requirements
• Actively participates in survey activities (HRSA, etc.)
• Insures and maintains compliance with all federal, state, accreditation, and contractual standards
• Work collaboratively and interactively with clinical leadership to ensure quality of services and care
• Interface regularly and cooperatively with A/R and A/P departments to enhance billing and revenue efficiencies
• Coordinate and collaborate with Centerstone Health Services support services (Facilities, IT, etc.)
• Build and maintain strong working relationships with Centerstone Health Services staff, supervisors, and referral sources
• Convene leadership and administrative meetings, preparing agendas and maintaining meeting minutes
• Address the requirements of HRSA, Medicaid, Medicare, etc., as applicable to management position
• Timely completion and maintenance of all internal and external required unit and/or organizational reports and/or documentation according to Centerstone Health Services standards, policies and procedures, and as required by external agencies (e.g. PTO requests, expense sheets, training requests and TB documentation, etc.)
• Complete and maintain compliance with required trainings and education required for the position
• Attend community education events/seminars to continue developing expertise in the field and improve important professional relationships
• Participate in appropriate team and/or administrative meetings, assigned committees, in-services, and other continuing education/training
• Participate in preparation and monitoring of rolling budget and development of the Annual Plan, as applicable

Preferred Qualifications

• Master’s degree in Healthcare Administration preferred
• Management and/or supervisory experience in a behavioral setting is preferred
• Medical Assistant or clinical licensure preferred