Principal Associate – Learning & Development Lead – Workforce Development
Company | Capital One |
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Location | McLean, VA, USA, Richmond, VA, USA |
Salary | $93400 – $117200 |
Type | Full-Time |
Degrees | |
Experience Level | Mid Level |
Requirements
- High School Diploma, GED, or equivalent certification
- At least 2 years of experience in Training Design or at least 2 years of experience in Development Delivery or a combination
- At least 2 years of experience in client consulting
- At least 1 year of experience in Project or Program Management or a combination
Responsibilities
- Develop and deliver L&D experiences, including instructor-led, virtual, and self-paced learning
- Assess the effectiveness of training programs using metrics, feedback, and program data
- Partner with program managers and key stakeholders to identify skill gaps and training priorities for program participants
- Communicate and present to senior leaders and stakeholders on a regular basis focused on progress reporting, results, needs and requests
- Bring exceptional facilitation and communication skills with an ability to engage groups, generate conversation, and present content in a compelling and impactful style
- Prepare, create, and maintain positive learning environments for groups of all levels and be able to tailor delivery to the audience
- Serve as a subject matter expert on learning trends and best practices
- Continuously improve learning initiatives based on evaluation results and evolving business needs
- Effective project/organization management, able to see strategic pictures and prioritize independently
- Strong customer focus, anticipating customer needs and partnering to make decisions that have a positive impact
- Autonomously solve problems through critical thinking and implementing through resolution
- Flex in to support the program management space as needed
Preferred Qualifications
- 3+ years of experience in Training Design and Development Delivery
- 3+ years of experience in client consulting
- 2+ years of experience in project management