Principal Platform Architect – Federal
| Company | ServiceNow |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Senior, Expert or higher |
Requirements
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry.
- Federal Clearance strongly desired.
- 3+ years of experience in management consulting leadership roles at a top-tier consulting company focused on technology (Digital/SaaS/Enterprise Software)
- Fortune 500 or OEM Software or Cloud Company enterprise architect
- Career progression (Technical, Architecture)
- 3+ years large program experience leading architecture and design
- Enterprise or Solution Architect role and/or relevant experience.
- Data modeling, core data design, security, integrations, configuration management
- Experience in implementation of one or more cloud-based systems such as SalesForce, Workday, Amazon Web Services (AWS), Azure, or Oracle Cloud
- 1-2 years of ServiceNow Platform Experience is required
- Cloud platform experience desired
- Familiarity with Enterprise Platforms
Responsibilities
- Developing strong relationships with the c suite and business leaders to understand the client’s vision and how ServiceNow plays in their digital transformation journey. Translate business objectives to outcomes through the visual customer roadmap.
- Interact with customer architecture personnel (enterprise and solution) to analyze and translate business information and technical requirements into an architectural blueprint that outlines solutions to achieve complex business objectives.
- Position ServiceNow as the system of action to enable the integrated digital transformation roadmap.
- Establish and advise on the technical governance related domains and associated processes.
- Drive solid platform health by reviewing and guiding the remediation of configurations and customizations that do not align to ServiceNow leading practices.
- Work with clients and ServiceNow teams to establish delivery operating model governance to ensure successful go-lives, end-user adoption and on-going support.
- Advocate/champion ServiceNow’s advisory leading practices and industry use cases with clients.
- Contribute thought leadership (methodology and white papers) on how advisory and co-delivery can optimize customer outcomes.
- Guide a customer down a prescriptive solution design and manage through the technical implementation decision points.
- Define solutions across the platform that align to delivered capabilities.
Preferred Qualifications
- Management Consulting Experience preferred, (Big 4, Strategy Firm) or OEM software or Cloud company
- Cloud platform experience desired