Principal Product Manager – AI Migrations
| Company | Epicor |
|---|---|
| Location | Eau Claire, WI, USA, Austin, TX, USA, San Carlos, CA, USA, Taylor, MI, USA, Delanco, NJ, USA, Dublin, OH, USA, Reston, VA, USA, FL, USA, Buffalo, NY, USA, Rochester, MI, USA, Minneapolis, MN, USA, Solon, OH, USA, Lehi, UT, USA, Baltimore, MD, USA |
| Salary | $80000 – $180000 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 10+ years of progressive product management experience with a strong track record of successful product launches.
- 4+ years of specialized experience working in AI, machine learning, or intelligent automation domains.
- Bachelor’s degree in Computer Science, Engineering, Business, or a related field (or equivalent experience).
- Expertise in customer empathy, user-centered design, value proposition development, and product validation.
- Strong business acumen and experience performing ROI analysis and strategic pricing evaluations.
- Experience leading cross-functional teams across engineering, UX, marketing, and data science.
- Solid understanding of Agile methodologies and the software development lifecycle.
- Familiarity with SaaS products and cloud-based AI architectures.
Responsibilities
- Defining and driving the strategic direction, vision, and priorities for AI applications and features within Epicor’s Cognitive ERP.
- Managing the full product lifecycle—from ideation through launch and ongoing enhancements—by collaborating closely with cross-functional teams.
- Orchestrating a multi-year AI product roadmap in partnership with executive leadership, development teams, and business stakeholders.
- Balancing the delivery of new AI features with enhancement requests based on customer feedback, usability insights, and market trends.
- Evaluating and updating pricing models using customer value analysis and ROI assessments.
- Leading cross-functional team meetings, aligning engineering, data science, UX, and marketing on product priorities.
- Supporting go-to-market strategies by working with Product Marketing to develop positioning, demos, enablement materials, and customer references.
- Engaging directly with customers and advisory groups to gather feedback, validate product directions, and ensure alignment with real-world needs.
- Staying current with AI/ML and GenAI trends and technologies, identifying opportunities for integration into product development processes and experiences.
Preferred Qualifications
- Advanced degree such as an MBA or a Master’s in AI/ML.
- Basic proficiency in programming (e.g., Python, C#) and ability to communicate effectively with technical teams.
- Hands-on experience with AI/ML frameworks such as TensorFlow, PyTorch, or scikit-learn.
- Familiarity with GenAI tooling including prompt engineering, RAG, and model evaluations.
- Exposure to ETL pipelines, data engineering concepts, and supporting infrastructure.
- Experience with ERP platforms, ERP migrations, or customer support systems.
- A visionary, “founder mode” mindset—comfortable owning end-to-end outcomes and solving complex problems with agility.